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Web Service Agent

at Recruit Digital in City of Cape Town Metro

Job description

The client is one of the UK's leading and fastest growing ICT providers offering Internet services such as Fibre, VoIP, Websites and SEO to small businesses in the UK.

The Web Service Agent will be responsible for creating and working on webpages using Wordpress as well as the clients own Content Management System. It is a customer facing role in which the successful candidate will be maintaining live websites, assisting clients in navigating their websites, assisting clients with Email setup & responding to email enquiries. The ideal candidate will be a go-getter, problem solver and have a strong passion for customer service.

Key roles & responsibilities

  • Building and maintaining live websites for clients as well as in house
  • Customer interfacing, assisting clients by means of tutorials
  • Assisting in the setup of client emails (Webmail and Google Mail)
  • Responding to email enquiries


  • Appropriate Website Design Degree/ Diploma
  • One year experience in similar role required
  • Basic HTML/CSS Coding Experience
  • Efficient in Wordpress Website Editing (Divi Platform)
  • Must be able to Navigate/ Learn our custom Content Management System
  • Proficient in Adobe Creative Cloud (Photoshop, Illustrator)
  • Basic Domain Knowledge
  • Copywriting experience advantageous

Job details

  • Salary: R10,000 - R11,000 per month
  • Hours: Working hours are set to match UK working hours. Shift will either be 09:00 - 18:00, 10:00 - 19:00 and 11:00-20:00 depending on daylight savings.

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Published at 13-08-2019
Viewed: 237 times