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Full-time
Social Media Manager

at Recruit Digital in Cape Town

Job description

My client is searching for a Social Media Guru to manage all published content of the brand. The ideal person will be an absolute fiend on Social Media. The purpose of this role is to manage all online communications. You will be responsible for content creation, curation, advertising and customer engagements across all digital platforms: social media, blog, LinkedIn, YouTube, mailers and the website.

Responsibilities:


  • Content creation & curation - Create, curate, and manage all published content
  • Social media marketing - Creating, managing and growing the company's social presence through Twitter, Facebook, Instagram, LinkedIn and other strategically relevant online properties.
  • Customer relations - Monitor, listen and respond to customers cultivating leads and sales.
  • Online reviews and reputation - Manage efforts in building online reviews and reputation.
  • Brand Ambassadors and Influencers Marketing - Manage Brand Ambassadors and leverage on content generated.
  • Social Media pages Look and Feel - Oversee design (i.e.: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.)
  • Campaigns development and management - Design, create and manage promotions and paid ad campaigns on Social Media platforms. Understand the company audiences and targeting by platform and continuously changing online media tools and solutions.
  • Analytics - Using Google Analytics, Social Media Analytics, Mailer analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.

Requirements:


  • Degree (Marketing / Copywriting / Communications)
  • Four years' work experience as a social media community manager
  • Exceptional writing skills and command of the English language
  • Demonstrate winning customer service techniques such as empathy, patience, advocacy and conflict resolution
  • Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues



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Published at 14-05-2018
Viewed: 272 times