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Full-time
Social Media Community Manager

at Recruit Digital in Johannesburg

My client, a  black-owned, owner-managed organisation dedicated to driving business growth through brand-centred innovative advertising agency is looking for an exceptional individual for the role of Social Media Manager.

Email me your CV and a link to your profile to qualify for an interview.

Responsibilities


  • Proven track record managing Social Media accounts for well-known brands
  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image and video content for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organise and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and brand managers to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Requirements


  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask



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Published at 24-07-2017
Viewed: 668 times