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Full-time
Junior Operations Associate

at Recruit Digital in Foreshore

My client is a subsidiary of Africa's biggest e-commerce company and they are looking for a talented, motivated and results oriented Junior Operations Associate.

They are a young, dynamic, hyper growth company looking for smart, young, creative, hardworking people to join them. They offer a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

They seek to employ people who are:


  • Experts at doing, designing and executing.
  • Analytical, able to use data to make decisions but not consume them.
  • Always questioning the status quo.
  • Not averse to risk taking.
  • Business smart. Able to think about problems from a business perspective using technical and product input.
  • Self-directed, taking action based on own initiative.
  • User focused, always trying to understand a product from the user's perspective.
  • Able to communicate clearly and not afraid to voice an opinion, no matter how unpopular.

The position reports to and works closely with the Senior Operations Associate of the company.

Responsibilities:


  • You will have to compile daily, weekly and monthly operations, orders and delivery performance reports.
  • Daily investigation on order exceptions.
  • Implementing reporting needs together with the company's BI team.
  • Compile a report on operational failures and customer complaints.
  • Compiling special enquiry reports.
  • Assisting the support and customer services teams with operational analysis and feedback.

Attributes required:


  • Attention to detail in a high pressure environment.
  • Strong analytical ability supported by solid Excel skills.
  • Ability to identify areas of improvement.
  • Advanced ability to use logic and common sense to arrive at conclusions.
  • Willingness to buy into the requirements of a fast paced start-up environment.
  • Ability to verbalize as well as visualize findings and results.
  • Enterprising spirit and ability to take ownership of tasks.
  • A strong interest in e-commerce.
  • Strong team player.



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Published at 04-01-2017
Viewed: 603 times